Hello TLS friends and family! Living in the Moment will be bringing you conversations around our journey as a brand and our journey with our Brand Partners, our Customer Service Secrets and why we LOVE what we do as we live TLS every single day.
Episodes
Aug 30, 2024
Aug 30, 2024
43 min
Join Raemie and Laurie as they discuss technology at TLS with the Connecting Technology Team's leader Christina Brooks!
Jul 31, 2024
Jul 31, 2024
55 min
On this episode we have Valerie Moore our Director of Workforce Optimization joining us to talk about ways we are using AI.
Jun 18, 2024
Jun 18, 2024
39 min
Laurie, Raemie and Stephanie start a new season of Living In The Moment by talking about TLS over the last few years and what's to come on future episodes.
Aug 8, 2022
Aug 8, 2022
55 min
We have reached then end of our first season of Living in the Moment! In a very special episode, we've flipped the script and the interiewer becomes the interviewee. Our host, Aleeshya, sits down with Mariam as we celebrate Aleeshya's journey! Aleeshya talks about her hands-on business experience, the most valuable lesson she has learned from TLS, and how making a mistake will always be the hardest thing to overcome. Mariam may or may not have made Aleeshya cry, so bring those tissues!
Aug 1, 2022
Aug 1, 2022
1 hr 12 min
We are joined by our newest Team Lead, Danielle, as she steps away from making moments with Paul Davis and FIRST ONSITE to tell us all about her journey. Danielle talks to us about how she is always striving for the best, how she truly values showing up for people, and how she may just be the best planner of surprises out there. This quickly turned from a Q&A to a bit of a therapy session for Danielle and Aleeshya, and we couldn't be more excited to celebrate Danielle's Journey!
Jul 25, 2022
Jul 25, 2022
37 min
We are joined by Gabriella, a wonderful MomentMaker® with CertaPro. Gabriella speaks to us about how she best practices empathy, her strive for continuous improvement around every corner, how she prioritizes herself, and how fulfilling it is to return to the workforce after 21 years of being a stay-at-home mom. Gabriella always wants to be a safe space for people and cherishes the time she gets to spend with her customers 💚
Jul 18, 2022
Jul 18, 2022
36 min
We are joined by Jose, a Paul Davis and FIRST ONSITE MomentMaker® taking a break from listening to her customers to tell us all about her journey to this point. Jose shares her passion for helping people and making them feel like family, she talks about challenges she's faced with very little warning, and she shares a secret about what she does to make sure she's always practicing continuous improvement!
Jul 11, 2022
Jul 11, 2022
58 min
Alyssa steps away from her busy day of being a California Closets MomentMaker® to bond with us over Jeeps, the English language and how confusing Calgary roads are! Alyssa has been working from the age of 12 and finds so much passion in working with people and making moments. Together, we celebrate Alyssa! 💚
Jul 4, 2022
Jul 4, 2022
48 min
We are joined by Emily, a MomentMaker® from our CertaPro Painters team! Emily talks to us about her genuine care for people and getting to know them, how much her son has taught her, and the challenges she has worked hard to over come. Emily is such a joy that even customers will sing to her on the phone. Get to listening as we celebrate Emily's journey.
Jun 27, 2022
Jun 27, 2022
1 hr 2 min
We sit down with Nada, a MomentMaker® on Magic Bubbles, and she tells us all about her dreams of becoming a criminal lawyer and working with the wrongly convicted, her passions for for being creative in the fashion industry, and how she loves to help people and make people happy! Nada is an incredible human, and we can't wait to celebrate her! Here's to Nada 💚